Sales Force Design
How a 200-Person Sales Force Produced Less Than a 50-Person One
The numbers did not make sense on paper, and when the executive team finally sat down to understand them, they did not make sense in the room either. The company had quadrupled its sales force over seven years....
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Channel Strategy
The Channel That Grew Itself Out of Business
Rapid distribution expansion is typically treated as a success story while it is happening. New partners are being signed. Coverage is extending into markets the company could not previously reach. The map is f...
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Organizational Risk
When the Top Sales Rep Left and Everything Fell Apart
The company had one rep who was responsible for thirty-one percent of total revenue. Everyone knew it. The owner knew it, the sales manager knew it, and the rep knew it, which was part of the reason the rep's c...
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Pricing Strategy
The Pricing Decision That Destroyed a Distribution Relationship
The price increase seemed straightforward. Costs had risen, the market was absorbing increases from other suppliers, and the company's margins had been compressed long enough that the conversation about correct...
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